Career Opportunities
Patient Care Coordinator
The Patient Care Coordinator (PCC) is a valuable role, as the PCC is our first contact with our patients, creating their first impression of Manus. The PCC is responsible for, but not limited to, the following duties:
- Welcome patients and visitors to the practice
- Answer and respond to telephone calls with professionalism
- Review office for a neat and professional appearance
- Check daily schedule for accuracy and post in all treatment rooms
- Call scheduled patients each day to confirm appointment
- Gather and accurately record insurance information from patients
- Accurately file patient information
- Schedule patients for efficient use of doctor and staff time
- Arrange patient charts for the following day's appointments
- Responsible for new patient calls and follow-up
- Assist in the treatment rooms as needed
- Submit treatment plans for predetermination of benefits
- Prepare and mail claim forms for patients with dental insurance
- Organize supporting documentation for dental insurance claim forms
- Assist in the resolution of problems with third party payers
- Accurately prepare and mail current and overdue billing statements and letters
- Collect payment at time of service
- Call patients with overdue accounts
- Sort, organize and distribute mail
- Send out letters to new patient and referrals
This is an entry-level position in the dental industry. Dental experience is preferred, but not required. The ideal candidate will be energetic, professional and be willing to go the extra mile to assure patient satisfaction. Excellent communication skills and computer experience are required.
If you are interested in our Patient Care Coordinator position please contact Wanda Marinic at marinic@manushealth.com, by phone at 312-274-3333 or by fax at 312-640-0164.
About Manus Dental
Request More Information
Affiliations
Manus Dental is an official partner of the Dawson Academy. For 2011 Dawson Chicago Courses please visit www.thedawsonacademy.com